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How do I calculate the shipping cost on an order?
To find out the total cost of your order, simply add the product(s) you would like to purchase to your Shopping Cart. Now during the check out process, you can view your Shopping Cart to get the total cost of your order, including the cost of the shipping.
How much do you charge for shipping?
We charge a flat rate for shipping based on the weight of the item(s) being shipped. Our shipping prices are VERY reasonable! Unless otherwise stated, all products pricing DO NOT include shipping costs. Shipping costs are calculated on the Shopping Cart page, during the check out process.
Where am I able to ship my order to?
currently markets to the continental USA and Canada.
Products that ship from our warehouses in the US to Canadian addresses are subject to brokerage and duty fees and will be C.O.D. Also, please note that for orders & deliveries to Canadian destinations, the appropriate taxes( GST/PST/HST) would be applied based on the delivery locations.
For deliveries within the state of California, a sales tax rate of 7.98% would be applied as per the formula used by the State Boad of Equalization.
Who do you use to ship?
We utilize UPS for most deliveries, and will on occasion utilize FedEx, United States Postal Service, Canada Post or DHL depending on the circumstances.
Can I ship C.O.D. or to a P.O. Box?
We do not ship COD and cannot mail to P.O. Boxes. A physical street address will be required for delivery. We do not ship to APO addresses.
How long does it take for you to ship my order?
Every effort is made to process and ship your order within three business days, dependant on stock availability. If an out of stock or back-order situation arises, we advise the customer as soon as possible and refund the transaction
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